Frequently Asked Questions

Loyalty Programme
Why was my purchase in the WIP store refused?

Why was my purchase in the WIP store refused?

Have you just made a purchase in the WIP store and it has been refused? There may be several reasons for this refusal:

  1. The number of points required to obtain the product is not sufficient.
  2. You have collected points following suspicious purchases.
  3. You have violated the General Conditions of Use.
  4. If you think that the above does not apply, you can send a request to our Customer Service along with supporting documents of the purchases corresponding to the allocation of your points.
Haven't found an answer to your questions?

With the Widilo extension, earn cashback in one click

The Widilo extension automatically notifies you as soon as a cashback is available and applies the best discount code to your basket!

*Your Widilo account will be credited with £1 after a first purchase from the extension

+ £1