Frequently Asked Questions

How can I recover my forgotten password?

How can I recover my forgotten password?

Can’t connect to your account because you can’t remember your password ? Not to panic, you can make a new one. Go on Widilo and click “Forgotten Password”. Enter your email address, a link will be sent allowing you to reset your password. You don’t have to do anything more than choose a new password and login with it next time. If you haven’t received the link within 24 hours, don’t hesitate to contact our customer service via this form. If you have created your account through Facebook, this does not apply to you as you have not entered a password. It is sufficient for you to simply connect via Facebook.

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