Frequently Asked Questions

I have not received my review bonus, why?

I have not received my review bonus, why?

Review bonuses appear on your account once it has been validated by our team. If your review bonus does not appear, it may be for several reasons:

  1. your review has been declined
  2. your review is still being confirmed
  3. you have already left a review about this retailer (only 1st reviews get rewarded)
  4. Because the review confirmation is done manually by our team, your bonus may take a few days to appear on your personal dashboard.

If your think that your review follows all these conditions and you still have not received a bonus, please contact customer service via this form.

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