Terms and Conditions for the use of Widilo

Last updated: 31.05.2023

This agreement is a legal document detailing your rights and the rights of Widilo (hereinafter referred to as “Widilo”, “we”, and “us”). You must read these terms and conditions to make sure they contain all that you want and nothing you are not happy with.

Introduction

The website accessible at the address: www.widilo.co.uk (hereinafter referred to as “ Widilo Website”) is controlled by the company AFILIZA SAS (hereinafter referred to as “Widilo”), a company, registered at 10 rue de Penthièvre 75008 Paris - France. Company registration number: 818819641

Through the Widilo Website, Widilo provides access to Cashback deals, vouchers, and promotional codes (hereinafter referred to as “Widilo Services”)

Widilo Services provided by the Widilo Website allow users (hereinafter referred to as “Widilo Members) to receive retrocessions, reductions, offers, and/or an advantage when shopping online with Widilo’s commercial partners (hereinafter referred to as “Retail Partners”)

Widilo Services are free and accessible on the Widilo Website and any other website, software, or application belonging to Widilo.

Using the Widilo Website and Widilo Services require you to accept without reservation these presented Terms and Conditions.

Access to the Widilo Website and/or Widilo Services may be refused to any Widilo Members that do not respect these Terms and Conditions. We invite you to closely read these Terms and Conditions, as refusal to use Widilo Services may occur immediately and without prior notice.

If you do not accept a part of the Terms and Conditions, you must immediately leave the Widilo Website and stop using Widilo Services.

Widilo reserves the right to modify these Terms and Conditions on an ad hoc basis and will publish the new version on the Widilo Website. We invite you to remember to regularly read the Terms and Conditions. Any changes will come into effect once published on the Widilo Website.

The previous versions of these Terms and Conditions may be presented to you upon request. You may make this request by filling out this form.

1) Definitions

Those definitions apply to all of the following Terms.

AFILIZA SAS: Registered in France with No. 818819641 | Registered Address: 10 rue de Penthievre 75008 Paris - France

Welcome Bonus: bonus offered to new members via Widilo consisting of a one-time addition of 50 points to Widilo Member Account Balance. This bonus will only be granted to new members that have confirmed the registration of his or her account;

Cashback: means a service provided by the Widilo Website allowing Widilo Members to activate Cashback in order to be able to obtain a Retrocession. To activate Cashback, Members must be registered and logged in to the Widilo Website before clicking on the “Activate Cashback” button. You will then be redirected to the Merchant Partner’s site where you can place an order. Your order will then be automatically detected by the Widilo Service and registered on your Widilo Member Account. Once your order has been validated by the Merchant Partner, the resulting Retrocession will be added to your Widilo Member Account Balance;

Terms and Conditions: Terms and Conditions of use;

Widilo Member Account: means a personal space specific to each Widilo Member which can be accessed with an Email and Password;

Cookies: mean files deposited by your browser onto your hard drive that keep information for future connection. To obtain a Retrocession, the Widilo Member must ensure that the Cookies are active and not blocked on the browser with which he or she places his or her order at the Merchant Partner;

Retail Partner: means a third party company listed on the Widilo Website;

Widilo Member: means an individual using the Services provided by Widilo and acting for the purposes which are wholly or mainly outside his or her trade, business, craft or profession;

Retrocession: means the amount repaid to the Widilo Member corresponding to a fixed amount or a percentage of the amount of the order excluding taxes and delivery charges;

Widilo Customer Service:

Widilo Services: means any service provided to a Widilo Member by Widilo via the Widilo Site.

Widilo Member Account Balance: means earnings accumulated in the Widilo Member’s Account. Earnings may be withdrawn via bank transfer once the threshold of £15.00 has been reached;

Widilo Website: www.widilo.co.uk;

Widilo: registered trademark by the company Widilo, which manages the activity of the Widilo Website as well as Widilo Services;

Reviews: comments left by Widilo Members online on the Widilo Website informing others about their experiences with our Retail Partners;

Referral: Members may refer a friend once they have subscribed to Widilo and completed at least one confirmed cashback.

2) Access to Widilo Services

2.1 Widilo Member Account

Registering as a Widilo Member is free and open to everyone over the age of 18, and is limited to one Widilo Member Account per person.

When you register with the Widilo Website and create a Widilo Member Account, you become a Widilo Member and may begin to benefit from using Widilo Services.

When you register, you agree to provide correct and complete information. If this information changes, you agree to change it accordingly in your Widilo Member Account space.

You may also edit your information at any time on your profile page (https://www.widilo.co.uk/account/my-profile)

Your registration will automatically trigger your Widilo Member Account and acceptance of these Terms and Conditions.

To open your Widilo Member Account, you must provide the following obligatory information:

First name

Surname

Email address (not false or temporary)

Password

Later on, you may also add your telephone number, gender, and birthday within your Profile page.

2.2 Password Confidentiality

Your Widilo Member Account, password, and all other information regarding access to your Widilo Member Account are strictly confidential and is not communicated to third parties.

You are entirely responsible to maintain your password confidentiality. Widilo can not be held responsible for any use of your Widilo Member Account by third parties in case of negligence or imprudence on your part when it comes to keeping your login details (email and password) confidential.

You agree to not use account, username or password of any third party at any time, to disclose your password at anytime, nor to divulge your Widilo Account.

You must immediately contact Customer Service if you believe that your password or account is being used by a third party.

2.3 Deletion of Widilo Member Account

2.3.1 At Widilo Member’s Discretion

You may close down your Widilo Member Account by filling out this form.

If your Widilo Member Account Balance is over fifteen (15) pounds, you may request its payment as described in article 3.4 of these Terms and Conditions.

If your Widilo Member Account Balance is under fifteen (15) pounds, this balance will be lost from the moment you delete your account.

2.3.2 Due to inactivity of Widilo Member

If your account goes twelve (12) months without any activity on your part, we will send you an email to the email address specified upon registration.

This email will inform you that unless you access your account in the next thirty (30) days, your Widilo Member Account will be deleted and your balance will be lost.

If you connect to your Widilo Member Account in the next thirty (30) days, neither your account nor your balance will be deleted.

2.3.3 Due to violation of Terms and Conditions

We reserve the right to delete your account at our discretion and without prior notice if these Terms and Conditions have been violated on your part and may cause harm to other Widilo Members or to Widilo. We have listed a (non-exhaustive) list of the different circumstances under which we may delete your Widilo Member Account without prior notice:

proven violation of these Terms and Conditions

fraudulent usage of Widilo Services and Widilo Member Account

attempt to receive a retrocession from an illegitimate order from one of our Retail Partners (not paid, returned, not respecting partnership conditions between Widilo and Retail Partners)

prohibited usage of Widilo Website

Retrocessions required from fraudulent manners will be cancelled.

Widilo Members violating these Terms and Conditions may not continue to use Widilo Services.

3) Widilo Services

3.1 Our role

Retail Partners send Widilo a commission each time a Widilo Member completes an order on the Retail Partner’s website.

Widilo splits this commission with the Widilo Member by adding the sale’s retrocession to the Widilo Member Account.

3.2 Widilo Service Operations

3.2.1 Retail Partners

The Retail Partners are companies with which Widilo has a direct or indirect commercial partnership.

A list of Retail Partners are available on the Widilo Website: (https://www.widilo.co.uk/discount-code). Only this list is authentic.

The Widilo Website dedicates a specific page for each Retail Partner to display all the Cashback offers (Percentages and/or Fixed Amounts) as well as promo codes, vouchers, and their terms and conditions.

3.2.2 Retrocession

Retrocessions posted on the Widilo Website are in Percentages and/or Fixed Amounts (in pounds). When a Retrocession is displayed as a percentage, the calculation of the Retrocession is made on the total amount of the order placed by the Widilo Member, excluding taxes, excluding delivery charges, on the Merchant Partner’s website.

Retrocessions indicated on the Widilo Website are purely indicative, without commitment on the part of Widilo.

Widilo makes every effort to display updated Retrocession Percentages and Fixed Amounts, but can not guarantee them.

The posted amount of a Retrocession changes over time and the Fixed Amount of the Percentage retained will be the one applicable at the time of the order finalisation by the Widilo Member on the Merchant Partner’s website.

Any Retrocession must be validated by the Merchant Partner and paid in advance to Widilo. Widilo will not pay any Retrocession without first receiving the corresponding payment from the Partner Merchant (or its technical service provider).

3.2.3 Obtaining a Retrocession

Before each of your online purchases with one of our Retail Partners:

the Widilo Member must connect to the Widilo Site to access the Widilo Service;

the Widilo Member must go to the Merchant Partner’s page and click on the "Activate Cashback" button;

the Widilo Member must ensure that Cookies are not blocked and that he is navigating on the correct browser

thanks to cookies, Merchant Partner (or its technical service provider) can link this order to Widilo Services;

Widilo can then link this sale to the Widilo Member that placed the order.

Each time you wish to obtain a Retrocession from order placed with one of our Merchant Partners, you must repeat the operation described above.

Retrocession is taken into account once the Widilo Member’s order has been finalised by the Merchant Partner. It will then appear in the Widilo Member’s Account with the status "pending".

The Retrocession status will remain “pending” until the Merchant Partner has confirmed the Widilo Member’s order. The “pending” status is provisional but mandatory. It allows the Merchant Partner time to verify the conditions and validity of the order (delivery, returns, no exercise of right of withdrawal)

Once the Retail Partner has confirmed the order, the retrocession will have the status “Confirmed” and will be added to the Widilo Member Account Balance.

The status change of "pending" to "validated" can take place up to 12 months after the purchase date.

If the order does not fulfil the conditions (cancellation by the Widilo Member or the Partner Merchant) it will have the status "declined".

If you feel that one of your Retrocessions should not have the status "declined", please contact Customer Service.

3.2.4 Conditions for receiving Retrocession

To receive a retrocession, the Widilo Member must ensure that Cookies may be saved on his or her browser with which he or she has placed the order with the Retail Partner. Cookies must be active.

The Widilo Member must also ensure that blocking software is not activated whilst placing the order (ad-block, anti-tracking software, anti-virus etc.)

To facilitate receiving a retrocession, please see the following conditions:

you must navigate to the Retail Partners website through the Widilo Website, and must be logged in to your Widilo Member Account and click the button “Activate Cashback” within 6 hours (maximum) of your purchase;

you must not navigate simultaneously on other websites on the same browser whilst placing your order;

you must not use a promo code provided by any other website other than the Widilo Website when placing your order with the Retail Partner;

you must not use any loyalty programmes associated with the Retail Partner.

you must pay the entirety of your online order and not cancel your order (entirely or partially), and you must not exercise your right to withdrawal.
you must not choose to pay by bank transfer, check or payment in instalments (e.g. Alma, Oney, Klarna, Paypal payment in instalments).

you must carefully read the conditions for each cashback offer proposed by each Retail Partner, found on the specific page on the Widilo Website.

3.3 Using promo codes and vouchers

On the specific pages dedicated to each Retail Partner, you will find promo codes, sales, and vouchers proposed in relation to that Retail Partner.

These offers are transmitted by the Retail Partner. Widilo may not be held responsible for any promo code or sale that does not work, or if the advantage gained is different to the advantages proposed by the Widilo Website.

All other promo codes and offers found on other similar sites (Cashback sites, promo code sites), not relayed by the Widilo Website, are not compatible with Widilo Services.

Usage of such promo codes will impede your obtainment of retrocession for your purchases with the Retail Partner.

3.4 Receiving payment from your Widilo Account Balance

As soon as your Widilo Member Account Balance reaches fifteen (15) pounds, you may request the withdrawal via bank transfer or PayPal transfer for no charge. You can only withdraw the entirety of your Account Balance: no partial payment may be completed via bank transfer. For bank transfer, you must provide us your International Bank Account Number (IBAN) For PayPal transfer, you must provide us your PayPal email address. This payment method will be active in your account once you have made a first bank payment requirement.
The collected information is strictly confidential and will only be used to pay your balance. The payment will be completed within sixty (60) working days maximum after validation. Widilo can not be held responsible for any delays that may be attributed to you or third parties such as your bank.
Payment of the Account Balance requires the Widilo Member to have a bank account in The United Kingdom. In order to avoid potential fraud cases, Widilo may ask Widilo Members to provide invoices and / or any other documents as proof of a purchase corresponding to the Retrocession.
All the required supporting documents must be provided within one (1) month to Widilo. Widilo reserves the right to cancel any request for payment whose deadline has not been respected. In case of incorrect bank details provided by the Widilo Member, Widilo can not be held responsible for rejecting a transfer or transfer to the account of a third party. All payment requirements are validated by the email user. Widilo can not be held responsible for any misspelled information in relation with the payment data submitted by the user.

3.5 Verifications

In order to avoid potential fraud cases, Widilo may ask Widilo Members to provide an invoice and / or any other documents such as proof of purchase corresponding to the Retrocession.

Therefore, Widilo can ask you to supply invoices, delivery, or any other proof of purchase regarding the items linked to the Retrocession.

3.6 Referrals

The referral program is free for all members.

For each referral, the Widilo Member will receive an amount in pounds (£) in the Widilo Member Account according to your status at the time of the referral registration (see article 5.3).

You may refer as many friends as you like, as long as the sponsorship is private or authorized by our services.

After the referral is confirmed, it is obligatory that:

the referral subscribes via the link provided by the referee and respects the Terms and Conditions.

the referral completes at least one confirmed cashback.

The referral will not be registered if these conditions are not respected.

When the referral has registered an account with Widilo, the referral bonus will obtain a “pending” status until the referral completes his or her first confirmed cashback. After this, the referee will receive an amount in pounds (£) and in pounds in the Widilo Member Account. These amounts depend on your status at the time of the referral.

The rewards for each referral the Widilo Member makes depends on the status of the Widilo member:

Bronze: 3 pounds (£)

Silver: 4 pounds (£)

Gold: 5 pounds (£)

Platinum: 6 pounds (£)

The Widilo Member who makes the referral has no access to any of the data and information related to the referral.

It is completely forbidden for any Widilo Member to recommend his or herself.

4) Reviews

All Widilo members have the opportunity to write a review for the Retail Partners with which they have shopped at. The Widilo Member must have completed a confirmed Cashback on Widilo with the Retail Partner before writing a review. The Widilo Member may post as many reviews as he or she likes, however, no more than one review for each Retail Partner.

All the reviews are looked over by Widilo, which reserves the right to refuse a review if it does not conform to the eligibility criteria stated by Widilo (see 4.1). If the review is refused, the Widilo Member may have the possibility to edit his or her review and submit a new one.

4.1 Review Requirements

For a review to be eligible and published on the Widilo Website, it must respect the following conditions:

the review must be written in english and have correct spelling and grammar
the review must be concerning your specific purchase and experience with the Retail Partner, and not about another subject
the review must be at least 150 characters
the review must be original and not come from any other source
the review must not be used on a third party site

If you have not respected the eligibility conditions listed here, the Widilo Team reserves the right to decline your review. In case of refusal, the Widilo Member is automatically informed of the refusal and has the possibility to make the necessary modifications.

Provided that the review respects the conditions, Widilo will publish the review on the Widilo Website.

4.2 Using Widilo reviews

All reviews confirmed by the Widilo Team can be seen on the Widilo Website, which the Widilo Member has expressly accepted.

4.3 Review bonus

The Widilo Member may post an unlimited number of reviews a Retail Partner (upon the condition that he or she has completed at least one confirmed cashback for that Retail Partner) but only the first review will be rewarded.

For the published first review on a Retail Partner, Widilo offers a review bonus in pounds (£). The amount of these bonuses depends on the Widilo Member’s status at the point of making the review.

The rewards for each review is according to the Widilo Member’s status:

Bronze : 0.10 pounds (£)
Silver : 0.15 pounds (£)
Gold : 0.20 pounds (£)
Platinum : 0.25 pounds (£)

5) WIP Club

5.1 About

The WIP Club (Widilo Important Person) allows Widilo Members to benefit from rewards in pounds (3) and in points. All members of the WIP Club are called “WIP”

5.2 Participation conditions

Once the Widilo Member has subscribed to the Widilo Website, he or she is a Member of the WIP Club. After registration, the Member may begin to profit from the Bronze status advantages. The WIP Club consists of 4 different statuses for the Widilo Members, each offering different advantages (see 5.3)

You can reach the different statuses depending on your amount of cashback in pounds (£) (excluding bonuses) in the past 12 months.

See the conditions for reaching each status level:

Bronze: upon registration
Silver: 25 pounds in confirmed cashback in the past 12 months
Gold: 50 pounds in confirmed cashback in the past 12 months
Platinum: 100 pounds in confirmed cashback in the past 12 months

For each completed cashback, the reward amounts in points paid to the Widilo Member Account corresponds to the status of the Widilo Member upon the time of registering the cashback.

For each published review, the reward amounts in pounds (£) paid to the Widilo Member Account corresponds to the status of the Widilo Member upon the time of registering the cashback.

For each referral made, the reward amounts in pounds (£) paid to the Widilo Member Account corresponds to the status of the Widilo Member upon the time of registering the cashback.

5.3 Advantages

The WIP Club provides exclusive advantages for Widilo Members when they complete a cashback, publish a review, or make a referral. For each of these actions, the WIP is rewarded a bonus in pounds (£) and in points. ‘

The higher the status of the WIP, the higher the bonuses in pounds (£) and in points.

For each completed cashback, the reward amounts in points are as follows:

Bronze: 25% of cashback in points
Silver: 50% of cashback in points
Gold: 75% of cashback in points
Platinum: 100% of cashback in points

For each published review, the reward amounts in pounds (£) are as follows:

Bronze: 0.10 pounds (£)
Silver: 0.15 pounds (£)
Gold: 0.20 pounds (£)
Platinum: 0.25 pounds (£)

For each confirmed referral, the reward amounts in pounds (£) are as follows:

Bronze: 3 pounds (£)
Silver: 4 pounds (£)
Gold: 5 pounds (£)
Platinum: 6 pounds (£)

5.4 Points

The WIP Club allows Widilo members to collect points when they confirm their account, complete a cashback, publish a review, or make a referral.

The points can be exchanged for gifts in the WIP Shop. Once the points are exchanged, they no longer exist and they will be deleted from the Widilo Member’s Account Balance.

If the point credit in the Widilo Member Account Balance is delayed by an event beyond our control we will contact you as soon as possible to inform you and take the necessary measures to minimise the effects.

A point can only be assigned to the account from which the action was carried out. It is not possible to merge points from multiple accounts.

For each completed cashback, the points will be credited to the Widilo Member upon the cashback’s confirmation.

Any fraudulent or inappropriate attempts to obtain points are considered invalid.

If you have not been deemed eligible for a reward, for example because your order was not correctly followed, we are obliged to provide you with a recompensation. Any decision regarding your eligibility will be made by us and all decisions will be final.

5.5 WIP Shop

In the Widilo Shop, Widilo Members can exchange points for the offered goods.

The goods corresponding to the bonus in pounds (£) are automatically credited to the Widilo Member Account Balance. These bonuses in pounds (£) are automatically confirmed amounts.

As these are not considered confirmed cashbacks, the bonuses in pounds (£) do not allow the Widilo Member to advance to a higher status.

5.6 Programme modifications

Widilo reserves the right to change the loyalty program known as ‘WIP Club” at any moment without warning. In the case of a modification, the Widilo Member may not exercise any recourse against Widilo.

Widilo has the right to end the loyalty program known as “WIP Club” at any moment without warning. If the loyalty programme is definitively closed, the Widilo Member may not exercise any recourse against Widilo.

6) Declarations

In using the Widilo Services, you declare that:

you are of sound body and mind;

you are at least eighteen (18) years of age from the moment you create your Widilo Account;

all the information you provided when creating your Account is correct;

you will maintain the accuracy of this information by updating it when necessary;

you are legally able to commit to and comply with all the laws and regulations in France;

you agree to use the Widilo Website and the Widilo Services exclusively under the conditions provided by these Terms;

you have created a single Widilo Member Account.

By using the Widilo Services you agree not to:

upload, share, or communicate any obscene, defamatory, abusive, or pornographic material that advocates war crimes or crimes against humanity, directly leading to acts of terrorism, violating the privacy of others and / or unlawful in any way;

upload online advertisements or commercials;

exploit, extract, copy or delete data from the Widilo Website;

modify or adapt the structure of the Website;

modify or adapt the Cookies;

create a new Widilo Member Account without the express prior written consent of Widilo, if it has been deleted for any reason whatsoever.

7) Complaints and Reports

7.1 Complaints about Widilo Services

If a Widilo Member makes a complaint it is expected that he or she has used the Widilo Services in accordance with the Terms and Conditions.
To make a complaint, you may address an email to Widilo’s customer service via this form.
In order for the Widilo Services complaint to be eligible, you must be registered as a Widilo Member before your purchase with the Retail Partner.
In order for the complaint to be considered eligible, the claim must be sent within thirty (30) days of the Widilo Member’s Cashback activation, or thirty (30) days following validation or refusal of the cashback.
In response to a Widilo Member’s complaint, it is possible that Widilo will transmit personal data relating to the order made by the Widilo Member to a Partner in order to perform necessary checks, which the Widilo Member expressly accepts.

7.2 Report content abuse

If any of the content on the Widilo Website appears to be illegal and/or violates these Terms and Conditions, you can report it via this form.

8) Warranties and Liabilities

The user of Widilo Services acknowledges and expressly accepts that:

Merchant Partners are third parties and Widilo can not be held responsible for the failure of Merchant Partner. Notably but not exclusively, unavailability of products, delivery delays, defective products.

Widilo can not be held responsible for any use of your Widilo Member Account by third parties in case of negligence or imprudence on your part when it comes to keeping your login details (email and password) confidential.

Widilo can not guarantee the continuity of the Widilo Website, its compatibility with your device, operating system and browser.

Widilo reserves the right to temporarily remove or suspend the Widilo Service. An interruption to the Widilo Service does not give the Widilo Member any right to compensation.

Widilo can not guarantee the accuracy of the information published on the Widilo Website. The hypertext links contained in the Widilo Website referring to websites published or managed by persons other than us.

Widilo can not be held responsible for the content, products and services or any data or information available on the website of a Merchant Partner.

9) Intellectual property

All elements of the Widilo Website and its content (including but not limited to: trademarks, texts, logos, documents, images, coding, software) are our exclusive property and its content providers and are protected by English and international copyright laws.

You acknowledge that Widilo is the sole owner of the intellectual property rights relating to the Widilo Website and you are prohibited at any time from challenging the ownership or validity of these rights or any rights attached thereto.

You agree not to claim any or all of the intellectual property rights owned by Widilo.

You acknowledge that the Widilo Website is an original work of which the exclusive owner is Widilo and that only a license for personal use is granted to you to access the Widilo Website and to use the Widilo Services.

It is strictly forbidden to reproduce, represent, adapt, completely or partially, download and transfer all or part of the Widilo Website and in particular trademarks and trade names belonging to Widilo without the express prior written consent of Widilo.

Google, Bing, Yahoo (non-exhaustive) search engine bids on Widilo brand terms, close variations, and spelling mistakes are not allowed.

10) Privacy Policy

Widilo collects personal data about you.

For more information concerning our Privacy Policy, please see Privacy Policy.

For more information concerning our use of Cookies, please see Cookies.

11) Divisibility of clauses

In these Terms and Conditions, if one or more provisions would be declared invalid, illegal, invalid, or obsolete, the other provisions would retain their full force.

12) Applicable Law

The use of the Widilo Website is governed by the law of France.

The contractual relationship between the Widilo Website and Widilo Member is governed by the law of France.

Any dispute concerning the validity, interpretation, execution and/or termination of contractual relations between Widilo Member and Widilo can be submitted to the jurisdiction of the courts of France or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.

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