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Frequently Asked Questions

FAQs
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SPONSORSHIP
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My referral signed up but I still haven’t received my bonus, why?

My referral signed up but I still haven’t received my bonus, why?

There are two possible reasons: 1) Your sponsored friend has not yet validated his/her 1st cashback. Your referral bonus remains "on hold" until your referral has earned his or her first cashback. Credits validated by customer service do not count as having a validated cashback for referrals. 2) Your friend did not use your link to create their Widilo account, so their account is not linked to yours. Unfortunately, we cannot link a member who is already registered to another account to indicate him/her as a "sponsor". Find the list of all your sponsorship and referral earnings in your profile here : https://www.widilo.co.uk/account/tell-a-friend

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