Frequently Asked Questions

FAQ
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MY CASHBACK
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Why isn’t my cashback appearing on my account?

Why isn’t my cashback appearing on my account?

There may be a delay registering your Cashback. This can take up to 48 hours after your order with the retailer via Widilo. If the delay occurs for over 48 hours, it may be due to several reasons.

  • you didn’t click the button “activate Cashback” before your purchase;
  • you were not signed into to Widilo when you activated your Cashback according to the retailers record;
  • your search engine blocked the cookies or you used an external blocker such as AdBlock;
  • you simultaneously navigated on other sites;
  • you used a promo code not provided by Widilo;
  • you finalised your order over the phone.
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Haven't found an answer to your questions?

Never miss out on cashback ever again!

The Widilo Cashback Reminder instantly notifies you when either cashback or a promo code are available. Download the Widilo Cashback Reminder now and never forget to use Widilo when you are shopping online.

*Your Widilo account will be credited with £1 after a first purchase from the extension

+ £1

FREE*

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